Return & Refund Policy
Return & Refund Policy
Thank you for shopping with aeropress. Your satisfaction is very important to us.
1. Return Eligibility
Returns are accepted within 30 calendar days from the date of delivery.
To be eligible for a return, please ensure that:
- The items are unused, unworn, and in their original packaging
- You provide proof of purchase
2. Non-Returnable Items
The following items are not eligible for return:
- Clearance or final sale items
- Gift cards
- Customized or personalized products
3. Refunds
Once we receive and inspect your returned item, we will notify you whether your refund request is approved or not.
If approved, refunds will be processed back to your original payment method within 5 to 7 business days.
4. Damaged or Incorrect Items
If you receive an item that is defective, damaged, or incorrect, please contact us at ezernackswopeeh182@gmail.com within 7 days of delivery. Include photos of the item to help us resolve the issue promptly.
5. Return Shipping
Customers are responsible for the cost of return shipping, except in cases where the item received is defective, damaged, or incorrect.
Shipping fees for returns will be calculated and displayed during checkout on https://aeropresscoffee.shop.
6. Processing Time
We process returns and refunds within 1-2 business days after receiving your returned item.
7. Shipping Time
Shipping for orders typically takes between 5-10 business days.
8. Order Cancellations
You may cancel your order within 24 hours of purchase by contacting us at ezernackswopeeh182@gmail.com. After this period, cancellation may not be guaranteed.